Part-Time or Full-Time Available

Position Summary:

Liam & Lana Product Specialists are at the core of our customers’ experience.
Friendly, outgoing and naturally driven, you’re a fan of everything we sell and
enjoy working in a team environment. That enthusiasm brings a level of
excitement to our stores that makes shopping fun—and keeps customers coming
back. In this collaborative role, you are creating lasting relationships while
assisting clients with the selection, customization, and purchase of merchandise. Under the direction and mentorship of the Management Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, delivering
exceptional customer service, and keeping the sales floor neat and ready to
shop.

Duties/Essential Functions:

• Deliver a positive customer experience and achieve daily sales goals
• Engage the customer in a professional and personable way that demonstrates your
  personal passion and knowledge for the product.
• Maintain a professional appearance that represents our brand.
• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
• Add customers to delivery schedule, provide updates to customers with product on order, and follow-up with potential leads.
• Utilize design expertise to assist customers in the store regarding the design of their living spaces to drive store sales.
• Assist with in-store promotions and sales events, including planning, set-up, execution, and customer engagement.
• Perform register sales transactions quickly and accurately in accordance with
  established cash control procedures and customer service guidelines.
• Maintain company brand standards of neat, clean and organized sales floor and cash wrap to ensure the store environment is safe and presentable for employees and customers.
• Assist the Director of Marketing with social media marketing efforts as needed, including promotion of new product arrivals.

Requirements:

• Three or more years of retail sales and/or design experience preferred
• Previous customer service experience
• Knowledgeable about furniture and home decor products and trends
• Ability to lift and move furniture and other merchandise up to 50 lbs.
• Flexible and open to learning new skills
• Strong problem-solving and organizational skills
• Excellent verbal communication skills
• Excellent organization skills
• Available to work on Saturday's and select holidays

Benefits:

• A positive, energetic and exciting work environment
• 401(k) matching (full-time only)
• Employee discount
• Paid time off (full-time only

Please send all applications to hello@liamandlana.com.